Returns
If you are not happy with your purchase for whatever reason, just send it back to us in its original condition, not worn and in the original packing within 14 days of receipt for a full refund or exchange.
Cost of returning the goods are sent at your expense and we advise you to return it using a recorded delivery service to ensure it arrives safely.
In the case of an exchange we will refund the returned item and then just charge you for the new item.
To obtain a returns goods authorisation number, please email us customerservice@coolgreenattitude.com
Lines open Monday to Friday 9.00am-5.30pm or alternatively you can email customerservice@coolgreenattitude.com
Cancellation
If you wish to cancel your order you can contact us by email to sales@coolgreenattitude.com or by calling customer services on +44 (0) 844 800 5346 Monday-Friday 9.00am-5.00pm provided goods have not been dispatched.
Our Company Address for All Customer Returns & Communications
Cool Green Attitude Ltd
PO Box 50
Burwash
Etchingham
East Sussex
TN19 7UU