Security
We appreciate that security is a major concern of our customers and we have therefore put a system in place that we feel uses the latest technology available to process your order safely and securely.
Secpay
We use Secpay the UK's largest independently owned processor of secure online credit and debit card transactions.
When you shop with us, you can be assured that your card details are securely encrypted during transport over the internet so no one can access them. The card information is only transmitted to a bank to authorize your purchase.
Alternative Methods
If you prefer not to order online , you can place your order by calling our order line on 0844 800 5346 .
The order line is open Monday – Friday 9.00am to 5.30 pm , 5 days a week.
Other information we keep:
Apart from personal data we keep records of your orders to help us send you relevant information on special offers and also to help us deal with any queries you may have about your order.
We also keep your emails for feedback or any enquiries. We may monitor incoming calls to help provide the highest standards of customer service. These may also be used for ongoing staff training.
Cool Green Attitude will never ask you for your personal details via email. If you receive such an email please contact customer services immediately on 0844 800 5346.
Your Cool Green Attitude password:
When you register with us you will be asked for a password to create your account. We recommend that you choose a password that is unique, as obvious words such as, friends and family names may be obvious to third parties.
Never reveal your password to others. It is also a good idea not to use the same password for other websites.
If you have any questions regarding our credit/debit card security policies please email us at: customerservice@coolgreenattitude.com